Frequently Asked Questions

Where do you ship to and how long will my order take to be delivered?


We ship Internationally - please see the informatyion section on the Shipping Page to understand what the charges are for shipping and when free shipping and flat rate international shipping apply. Australia Post quote standard shipping as 5-7 days and Express Post as 1 business day within metropolitan areas. For international wholesale enquiries please contact us by email or DM Alex on instragram @clutch4humankind




Custom Clutch - Can I provide you with a photo for a custom order?


Yes Please contact us with your enquiry. You will need to provide a high resolution photo, with the specifications below. Please email Alex at hello@clutch4humankind.com.au if you would like to custom print your clutch. There will be an additional cost of $50 for this service. Photo/Image Specifications: + 300 dpi, JPEG or Tiff File + Image size should be landscape 40cm wide and 23 cm high (portrait photos will not work unless oyu are happy for part of your image to be lost. Rhink of the image as being almost twice as wide as it is high...) + Make sure that the key part of your image is 2cm from the top and bottom edge so that they are not lost within the seam at the top or the curve of the bag at the bottom edge. + The main image should also not be within 1 cm of the sides of the bag (due to sewing seam allowance) and you should also note that due to the shape of the bag at the top left and right corners, you will also not see some of the image. If you need us to handle the resizing of the photo this can be done. A fee will be charged.




Is your supply chain transparent and are you sustainable?


+ We are striving to have transparency in our supply chain with no tolerance for slavery or bonded labour, and aspire to manufacture with only sustainable fabrics.

+ Our printer and their fabric supplier have a shared adherence to the Modern Slavery Act of 2015 with a zero-tolerance approach to all aspects of modern slavery and human trafficking. Supply chain risk is managed through the use of reputable suppliers and by conducting due diligence and audits. We are delighted to be working with this supplier but we also recognise that more work still needs to be done to have complete confidence that the supply chain is free of slavery or human trafficking.




Product Care


The ink used on our clutches is designed for gentle hand washing in cold water however we do not recommend completely immersing the clutch in water as the different layers of the bag may have different shrinkage rates and this could cause your clutch to become mis-shapen. Shrinkage of the linen is up to 3%.

For small marks we recommend sponging your clutch gently with a damp cloth and leaving it to dry completely. Be careful to avoid harsh rubbing and wringing of the fabric which may be damaging to the fabric and the shape of the clutch.

In the worst case scenario (such as you spill red wine on your clutch) you could immerse that part of the clutch in cold water and gently squeeze water through the fabric - please note this is untested and you do this at your own risk!

Pull back into shape and dry flat. Warm iron with a protective cloth over the surface - do not apply the iron directly to the print. Dry clean using Hydrocarbon (perc free)




What type of fabric is the clutch printed on?


Our clutches are printed on a Linen-cotton blend - this makes a perfect mix combining the beautiful texture of Linen, yet with a smoother finish than a 100% linen. Its a dream canvas for street art and enables us to maintain the edgy look captured by both artist and photographer.




Returns and Exchanges


We are confident that you'll love your clutch, but if you are not satisfied with your purchase we are happy to process a refund as long as we are notified within 14 days of you receiving the goods subject to the conditions set out below. To request a refund or exchange please email hello@clcutch4humankind.com.au with your order reference number, the name of the items you would like to return and the reason for the refund/exchange. Please also provide us with your phone number. We will provide you with the returns address , and will inspect the return. We will then confirm with you that the return/exchange has been approved. If the refund is due to damaged or faulty goods we cover the cost of returning the item. In all other cases, you are responsible for the cost of sending the item back and your refund will reflect any costs incurred by us. Please note that items must be unused, unwashed and in the same condition that you received them. They must also be returned in their original packaging.




Do you wholesale?


Yes we do - please direct your enquiry to hello@clutch4humankind.com.au or DM Alex on Instagram @clutch4humankind





Frame Clutch inspired by Street Art. Clutch 4 Mankind. Custom Printed Clutches.